Return and Refund Policy

Privacy Policy

Protection of personal data according to the LOPD (Data Protection Act)
Manuel Romero Hernández, in application of current legislation on the protection of personal data, informs that the personal data collected through the forms on the website:

www.artessano1973.com are included in the specific automated files of users of the services of Manuel Romero Hernández.

The purpose of the collection and automated processing of personal data is to maintain the commercial relationship and the performance of information, training, consultation and other activities of Manuel Romero Hernández.

These data will only be transferred to those entities that are necessary for the sole purpose of complying with the aforementioned purpose.

Manuel Romero Hernández adopts the necessary measures to guarantee the security, integrity and confidentiality of the data in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data.

The user may at any time exercise the rights of access, opposition, rectification and cancellation recognized in the aforementioned Regulation (EU). These rights can be exercised by the user by sending an email to: Info@artessano1973.com or to the following address: C/ Fuente Gonzalo 37, Urb. Medina Azahara, C.P. 19160 – Chiloeches (Guadalajara).

The user declares that all the data provided by him/her are true and correct, and undertakes to keep them updated, communicating any changes to Manuel Romero Hernández.

Purpose of the processing of personal data:

For what purposes will we process your personal data?
At Manuel Romero Hernández, we will process your personal data collected through the Website:
www.artessano1973.com, for the following purposes:
1. In the event of contracting the goods and services offered through www.artessano1973.com, to maintain the contractual relationship, as well as the management, administration, information, provision and improvement of the service.
2. Sending information requested through the forms available at www.artessano1973.com.
3. To send newsletters, as well as commercial communications of promotions and/or advertising of www.artessano1973.com and the sector.

We remind you that you may object to sending commercial communications by any means and at any time by sending an e-mail to the address indicated above.

The fields in these registers must be filled in, and it is impossible to carry out the purposes expressed if these data are not provided.

How long will the personal data collected be kept?
The personal data provided will be kept for as long as the commercial relationship is maintained or you do not request its deletion and for the period of time for which legal responsibilities may arise from the services provided.

Legitimation:
The processing of your data is carried out on the following legal bases that legitimize it:
1. The request for information and/or the contracting of the services of Manuel Romero Hernández, whose terms and conditions will be made available to you in any case, prior to any eventual contracting.

2. Free, specific, informed and unequivocal consent, insofar as we inform you by making this privacy policy available to you, which, after reading it, if you agree, you can accept by means of a declaration or a clear affirmative action, such as the marking
of a box provided for this purpose.

If you do not provide us with your details, or if you do so incorrectly or incompletely, we will not be able to deal with your request, making it impossible for us to provide you with the information requested or to carry out the contracting of the services.

Target group:

The data will not be communicated to any third party outside Manuel Romero Hernández, unless legally obliged to do so. As data processors, we have contracted the following service providers, who have undertaken to comply with the applicable data protection regulations at the time of contracting:

– (IN CHARGE) Mr/Ms: ____________________________________________________________,
residing at _____________________________________________________________________,
NIF/CIF nº ______________, provides services of ___________________________________________.
You can consult the privacy policy and other legal aspects of the company at the following address
link: ____________________________________________________________________________.

– (IN CHARGE) Mr/Ms: ____________________________________________________________,
residing at _____________________________________________________________________,
NIF/CIF nº ______________, provides services of ___________________________________________.
You can consult the privacy policy and other legal aspects of the company at the following address
link: ____________________________________________________________________________.

Data collected

Formulario de desistimiento

Rellene el siguiente formulario para comenzar el proceso de devolución de uno o varios artículos de su pedido conforme a lo establecido en su derecho de desistimiento, para más información consulte nuestra política de devoluciones y reembolsos

Una vez enviada su solicitud, recibirá una confirmación del inicio del procedimiento. En caso de que el desistimiento sea procedente y se cumplan los requisitos legalmente establecidos, le remitiremos un correo electrónico con las instrucciones para efectuar la devolución del producto.

Le recordamos que los gastos de envío abonados no son reembolsables y que los costes derivados del envío de devolución del producto correrán a cargo del cliente.

Withdrawal Form


Please fill out the form below to begin the process of returning one or more items from your order, in accordance with your right of withdrawal. For more information, please see our returns and refunds policy.

Once your request has been submitted, you will receive confirmation that the process has begun. If the return is valid and meets the legal requirements, we will send you an email with instructions on how to return the product.

Please note that shipping costs paid are non-refundable and that the costs associated with returning the product will be borne by the customer.

This website sells alcoholic products, so you must be of legal age to visit.

Are you over 18 years old?
Yes
No

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